Welcome to VALERIE PK (SMC-PRIVATE) LIMITED. These Terms & Conditions govern your access to and use of our website https://valeriepk.com and the purchase of our products.
By accessing our Site or purchasing from us, you agree to these Terms. If you do not agree, you must discontinue use immediately.

  1. Eligibility

  •  By using this Site, you confirm that you are at least 18 years old or using the Site under the supervision of a parent/guardian.
    • We reserve the right to refuse service to anyone for any reason at any time.
    • By placing an order, you confirm that the information provided is true, accurate, and complete.

    1. Products & Pricing


      • We strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur, and we reserve the right to correct them.
      • Prices are subject to change without prior notice.
      • Product availability cannot be guaranteed. In the event an item is unavailable, we will notify you and process a refund or replacement as applicable.

    1. Orders & Payments


      • All orders are subject to acceptance and confirmation of payment.
      • Payment methods include Cash on Delivery (COD), Bank Transfer and Online card payments unless otherwise specified.
      • By submitting your order, you authorize us to charge the payment method you provide.
      • Fraudulent or unauthorized transactions will be reported to relevant authorities.
      • We reserve the right to cancel any order if suspicious or fraudulent activity is detected.

    1. Shipping & Delivery


      • Orders are processed and dispatched within the timelines stated on our Site.
      • Delivery dates are estimates and not guaranteed, as they depend on third-party courier partners.
      • Shipping charges, if applicable, will be clearly mentioned during checkout.
      • Risk of loss passes to you upon delivery of the order to the provided address.

    1. Returns & Exchanges


      • We accept returns or exchanges only in cases of defective, damaged, or incorrectly delivered items.
      • Requests must be raised within 3 days of delivery via support@valeriepk.com. OR WhatsApp at 0306-4444998
      • Products must be unused, in original condition, and returned with all packaging and tags.
      • Shipping costs for returns (except defective/incorrect products) will be borne by the customer.

    1. Intellectual Property Rights


      • All intellectual property on this Site, including logos, designs, product images, and text, is the sole property of Valerie PK.
      • You may not reproduce, distribute, or commercially exploit any material without prior written consent.

    1. Limitation of Liability


      • To the fullest extent permitted by law, Valerie PK shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our Site or products.
      • We are not responsible for courier delays, force majeure events, or misuse of products after delivery.

    1. Indemnification


      You agree to indemnify, defend, and hold harmless Valerie PK, its owners, employees, and affiliates from any claims, liabilities, or damages resulting from your violation of these Terms or misuse of our Services.

    1. Governing Law & Jurisdiction


      • These Terms are governed by the laws of the Islamic Republic of Pakistan.
      • Any disputes will be subject to the exclusive jurisdiction of the competent courts of Lahore, Pakistan.

    1. Amendments


      We may update these Terms at any time. Any changes will be posted on this page. Continued use of the Site constitutes acceptance of the revised Terms.

    1. Contact Us


      For questions regarding these Terms, please contact us:
      support@valeriepk.com
      www.valeriepk.com
      0306-4444998